Refund policy
Return & Refund Policy – Primsezi
Customer satisfaction is important to us.
Return Eligibility
Customers may request a return within 14 days of receiving their order.
Return Requirements
To qualify for a return:
- Items must be unused
- Items must be returned in their original packaging
- Items must be in resalable condition
- Proof of purchase may be required
Return Process
Please contact our customer support team before returning any item. Return instructions will be provided after your request is reviewed.
Refund Processing
After the returned item is received and inspected, approved refunds will be issued within 7 business days to the original payment method.
Non-Returnable Items
The following items may not be eligible for return:
- Personalized products
- Clearance items
- Hygiene-related products
Contact Information
Store Name: Primsezi
Address: 378 Rue Saint-Honoré, 75001 Paris, France
Phone: +33 142608207